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Shea butter is a natural fat extracted from the nuts of the African shea tree (Vitellaria paradoxa). It has been used for centuries across West Africa for its incredible moisturizing, healing, and protective properties. Rich in vitamins A, E, and F, shea butter nourishes the skin deeply, helps reduce inflammation, and supports cell regeneration. Our raw shea butter is ethically sourced from women's cooperatives in Ghana.

We use 100% natural ingredients in all of our products. Our raw shea butter is unrefined and sourced from organic cooperatives in West Africa. While not every ingredient carries an official organic certification, we prioritize pure, sustainably sourced, and chemical-free ingredients. We never use parabens, sulfates, phthalates, synthetic fragrances, or artificial colorants. Full ingredient lists are available on each product page.

Yes, we do! We love partnering with boutiques, spas, salons, and retailers who share our passion for natural skincare. We offer competitive wholesale pricing with tiered discounts based on order volume. Please fill out the contact form above and select "Wholesale Inquiry," or email us directly at info@kimsheabutter.store with details about your business. We'll send you our wholesale catalog and pricing sheet within 24 hours.

We want you to love your Kim's Shea Butter products. If you're not completely satisfied, you may return unused and unopened items within 30 days of delivery for a full refund. For damaged or defective products, please contact us within 48 hours of receiving your order and we'll send a replacement or issue a full refund. Due to the handcrafted nature of our products, slight variations in color and texture are normal and not considered defects.

Orders are typically processed within 1-3 business days. Because our products are handcrafted in small batches, some items may require additional preparation time. Standard shipping within the continental US takes 5-7 business days, and expedited shipping takes 2-3 business days. Orders over $75 qualify for free standard shipping. Once shipped, you'll receive a tracking number via email so you can follow your package.

Absolutely! Custom scent blends are one of our specialties. Whether you want a unique body butter for a special occasion, custom-scented gift sets for a wedding, or a personalized fragrance just for you, we can create it. Custom orders typically require 2-3 weeks lead time and may have minimum quantity requirements depending on the product. Use the contact form above and select "Custom Order" to get started, or give us a call to discuss your vision.